Terms of Service
Last updated: 16 June 2026
These Terms of Service ("Terms") govern your use of the Serene Suite Ladies Beauty Center website, booking channels, communications and beauty services. By using our website, contacting us or booking an appointment, you agree to these Terms.
Our Services
Serene Suite provides ladies beauty services, including hair, nails, lashes, brows, facials, henna and related salon services. Service descriptions, prices, availability and promotions may change at any time.
Bookings and Appointments
Clients are responsible for providing accurate contact details, service preferences and appointment information. Appointment requests are subject to availability and are not confirmed until accepted by Serene Suite through our booking, WhatsApp, phone or other communication channels.
Client Responsibilities
Clients must provide accurate information, arrive on time, follow salon policies, treat staff respectfully, and inform us of any allergies, sensitivities, health conditions or other factors that may affect a treatment. Clients must not misuse our website, booking channels, staff communications, promotions, data or content.
Data Usage and Communications
When you contact or book with us, you agree that we may use your information to respond to enquiries, manage appointments, provide services, send booking-related communications, improve customer experience, and operate internal reporting and marketing performance systems. Our handling of personal information is described in our Privacy Policy.
Website Use
You may use this website for lawful personal and informational purposes only. You must not attempt to interfere with the website, access restricted systems, copy content for commercial use, submit false information, or use the website in a way that could harm Serene Suite, our clients, our partners or our service providers.
Third-Party Platforms
Our website may link to third-party platforms such as WhatsApp, Instagram, Facebook, Google, maps, booking tools or payment providers. Your use of those platforms may be governed by their own terms and privacy policies.
Payments, Cancellations and Promotions
Prices, deposits, cancellation terms and promotional conditions may be communicated at booking or in salon. Promotions are subject to availability and may be changed, withdrawn or limited at our discretion unless otherwise required by law.
Limitation of Liability
To the maximum extent permitted by applicable law, Serene Suite is not liable for indirect, incidental or consequential losses arising from website use, appointment availability, third-party platforms or service outcomes, except where liability cannot legally be excluded.
Intellectual Property
Website text, design, images, branding, logos and other content belong to Serene Suite or its licensors and may not be copied, reproduced or used commercially without written permission.
Business Address
Serene Suite Ladies Beauty Center, Unit B202, Al Raha Lofts 2, Canal Promenade Side, Al Raha Beach, Abu Dhabi, United Arab Emirates.
Contact
For questions about these Terms, contact contact@serenesuite.ae or call +971 50 244 0402.